Fee Payment & Refunds

The Finance Department is committed to providing excellent and timely service to all our stakeholders.

This page provides clear step-by-step guidance on how to make fee payments, the accepted payment methods, key deadlines to keep in mind, and how to request a refund when necessary. Whether you are paying for the first time, making subsequent installments, or following up on a refund, you will find all the information you need here to make the process smooth and stress-free.

Acceptable Modes of Payment

  • Bank cash deposits
  • Bankers checks
  • Personal checks
  • Telegraphic transfers (Wire transfer)
  • All major Credit cards/Visa Debit Cards.
  • MPESA

1. Mobile Money

We are happy to announce that we have finally completed the Integration process of our M-PESA payment solution to our ERP system(CX). This means that any payments made on the platform will reflect instantly in your student accounts, eliminating the need for you to visit the Finance office.

To pay on M-PESA, please follow the prompts below:

  • Go to M-PESA
  • Select Lipa na M-PESA
  • Click Pay bill
  • Enter Business number: 516900
  • Enter Account number: Student ID – (hyphen) then purpose code. (FOR EXAMPLE 654XXX-TUIT, or 654XXX-ADM)
  • Enter the amount you wish to pay
  • Enter your PIN and click send.

The following codes will apply when making the different M-Pesa Payments:

For Tuition Fee, Graduation fee, Diploma replacement and any other fee payment use the code – TUIT

ACCA – ACCA PaymentKALEL – Kalel PaymentM&E – Monitoring and Evaluation Payment
ADM – Application Fee PaymentKSL – Kenya Sign Language PaymentMAIL – Mailing Fee Payment
AFFI – Affiliation PaymentLAUN – Launchpad PaymentMUS – Mr. and Miss USIU-Africa Payment
AFR – Alumni FundraisingLBB – Library Book BindingPARF – Parking Fines
ALF – Alumni Library FeeLIBF – Library FinePPP – Pupil’s Pass
ALN – Alumni PaymentLMF – Library Membership Fee PaymentPRNT – Printing Payments
CEH – Certified Ethical Hacker PaymentLNDR – Laundry PaymentsPVAC – SPHS Student Vaccination
CHINESE – Chinese PaymentLWB – Library Weeded BooksRSV – Room Reservation Payment
CFM – Cafeteria MealsM&E – Monitoring and Evaluation PaymentTRN – Transport Payment
CISCO – Cisco PaymentMAIL – Mailing Fee PaymentTSPT – Transcript Payment
CWK – Culture Week PaymentMUS – Mr. and Miss USIU-Africa Payment 
DINNER – AIESEC Dinner PaymentPARF – Parking Fines 
ENGCERT – English Certificate PaymentPPP – Pupil’s Pass 
ENT – Enterprenuership PaymentPRNT – Printing Payments 
EYO – EYO PaymentsPVAC – SPHS Student Vaccination 
GYM – GYM PaymentRSV – Room Reservation Payment 
IMLD – International Mother Language Day PaymentTRN – Transport Payment 
IRB – Research PermitTSPT – Transcript Payment 
IRF – ID Card Replacement Fee Payment  

2. Bank Deposits & Wire Transfer

  • Payment currencies are either in Kenya Shillings or US$ and the rate depends on current bank rates
  • Cash payments in excess of KES 1, 000 are not accepted at the cash office. This may be paid by cash deposits in the bank accounts or by MPESA.
  • Cash deposits will be receipted to the student account from our bank statements
  • No need to bring cash deposit slips to our cash office
  • One must ensure that the correct student ID number is included on the deposit slip
  • Any cash deposit other than fees should be communicated to finance by email: finance@usiu.ac.ke
  • Receipts will be collected from cash office one day after depositing cash in the bank

NCBA BANK KENYA LTD

A/C NAME: USIU or U.S International University

KES Account Number: 6438840014

USD Account Number: 6462210014

Bank Code: 07

Branch Code: 000

Branch Name: Upper Hill

SWIFT Code: CBAFKENX

Intermediary Bank: JP Morgan Chase Bank, New York

Intermediary Bank SWIFT Code: CHASUS33

COOPERATIVE BANK OF KENYA

A/C NAME: United States International University – Africa

KES Account Number: 01120002134100

Bank Code: 11

Branch Code: 142

Branch Name: CO-OP House, Haile Selassie Avenue

SWIFT Code: KCOOKENA

STANDARD CHARTERED BANK KENYA

A/C NAME: United States International University – Africa

KES Account Number: 0104023439700

Bank Code: 02

Branch Code: 084

Branch Name: Kenyatta Avenue

SWIFT Code: SCBLKENX

KENYA COMMERCIAL BANK

A/C NAME: United States International University – Africa

KES Account Number: 1179516710

Bank Code: 01

Branch Code: 308

Branch Name: Thika Road Mall

SWIFT Code: KCBLKENX

ABSA BANK KENYA PLC

A/C NAME: United States International University

KES Account Number: 2037727558

USD Account Number: 2047249840

Bank Code: 03

Branch Code: 106

Branch Name: Sarit

SWIFT Code: BARCKENX

Intermediary Bank: Citi Bank, New York

Intermediary Bank SWIFT Code: CITIUS33

STANBIC BANK KENYA

A/C NAME: United States International University

KES Account Number: 0100011682469

USD Account Number: 0100011682523

Bank Code: 31

Branch Code: 021

Branch Name: Garden City Branch

SWIFT Code: SBICKENX

Intermediary Bank: JP Morgan Chase Bank, New York

Intermediary Bank SWIFT Code: CHASUS33

3. Cheque & Visa Card Payments

The modes of payment below must be presented to the cash office for receipting:

  • Bankers Cheques
  • Personal Cheques – Before submitting your cheques, please ensure:
      • The signature of the drawer beside the student’s name and ID at the back.
      • Have the normal drawers signature on the face of the cheque.

    Note: Cheques that don’t meet these requirements shall be returned to the affected student for compliance.

  • All major Credit cards/Visa Debit Cards – We accept: JCB Card, Master Card, Visa Card and Visa Electron (Debit Card). You will be required to give the following information:
    • Card Number
    • Names of the Card holder, and
    • Expiry Date.

4. Online Payment

Payments can now be made from wherever you are and will reflect immediately in your student account. This will eliminate the need for you to visit the Finance cash office.The modes of payment below must be presented to the cash office for receipting:

To make the online card payment:

  • Login to the ITS Student Portal via this link.
  • Click on the Student Tab and go to My Account Info
  • Click on Balances and then go to Make a Payment
  • Input the semester you intend to make payment for and the amount you wish to pay,
  • Click on Submit then press Continue. This will lead you to the Secure Payment Portal where you will be required to fill in your details that are starred as mandatory (*)
  • Under Payment Details select the card you want to use Visa or Mastercard
  • Enter the card number, followed by the expiry date and the three-digit CVN number at the back of your card and click next.
  • You will be redirected to select how to receive the VISA 3D Secure code on your card or the Mastercard Secure Code code

If you get an error of Order Declined contact your bank to enable your card, as this is a security feature to enable the VISA 3D Secure Code or the Mastercard Secure Code on your card.

Please Note

  • Always include your full names and USIU-Afica Student ID number.
  • Payments made on the platform will reflect instantly in your student accounts, eliminating the need for you to visit the Finance office.
  • All cash deposits made at the bank shall be receipted into the student accounts on the next working day.
  • Students are required to open their own bank accounts through which funds for student upkeep will be channeled by their sponsors.
  • Upkeep money should not be deposited in USIU-Africa Bank account.
  • Students with excess money in their school accounts may be allowed to debit for university related services unless sponsors/parents advise otherwise.
  • Students are not allowed to transfer funds to other students.

For improved service, we are also working to have all bank payments reflect on your student accounts immediately. An announcement on the same shall be made once the process is complete.

Fee Deadlines

  • Fees must be paid in FULL on or before the date the semester begins.
  • All freshmen must pay fees in full to be able to register for courses.
  • NB: There is an interest charge of 1.5% per month on any outstanding debit balance from the 2nd day of the semester.

Returned Checks

  • A penalty of 10% of the check amount to a maximum of KES.5,000 is charged on any returned checks
  • To avoid penalty ensure availability of funds in your account.
  • Also ensure checks are drawn to USIU-Africa, correctly dated and duly signed.

Installment Payment Plan (3Pay Plan) Online Application

We are happy to announce the completion and implementation of the Online Installment Payment Plan Application process. This will eliminate the need for you to physically visit the Credit Control Office, to submit the Completed Installment Application Forms.

The application procedure for the Online Installment Payment Plan (3Pay Plan) is laid out below;

  • Visit the USIU-Africa Web Link – webapp/defer-payment/
  • Accept applicable Terms and Conditions
  • Provide your official Student details – Name and Student ID Number
  • Provide your Sponsor’s details (If Sponsored) or Employer details (If Self-sponsored)
  • Indicate your Installment Payment Plan Proposal (Maximum, 3 Installments Only per Semester)
  • Indicate if you are a beneficiary in any Financial Aid Program.
  • Attach copies of the Mandatory Documents required (Data Sheet, KRA Pin Certificate,
  • National ID/Passport, and Payslip/Bank or M-pesa Statement)
  • Then click on the Submit Button
  • The Applicant will receive an email notification on the Status of the Application
  • If the status received is “REVIEW” – You will be required to Re-submit the Application based on the additional information required as indicated on the “STATUS COMMENTS” Section.
  • If the application is “CLEARED” – You will receive an “APPROVED” status on your email

Please ensure:

  • You are Registered for the current Semester and have No Tuition Fee balances from the previous Semester
  • You have Deposited to our Bank or M-pesa Account, your 1st Payment Installment Amount before Submitting your Application
  • You are able to access your USIU-Africa Student email (…..@usiu.ac.ke). All communication in this regard will be done through your Student email address.

For further assistance or inquiries, please contact the Credit Control Office on: +254 730 116 538 or send an email to: credit@usiu.ac.ke

Refund Application Guidelines

The Finance Department is committed to providing excellent and timely service to all our stakeholders. In order to make refund processes as efficient and effective as they possibly can, we hereby issue this guidelines that will govern stakeholder and staff engagement in the course of a refund process.

Please note: Tuition cannot be refunded for continuing students’ .However, upon final clearance from the university, remaining tuition will be refunded to the sponsor /student’s declared bank account.

Refund application steps:

  1. Apply for final clearance online: https://clear.usiu.ac.ke
  2. Seek final clearance from ALL departments listed below:
  • Library & Information Center: Chief Librarian (0730116294)
  • Department of Housing: Housing Manager (0730116265)
  • Student Life: Student Activities, Clubs and Sports Equipment/Materials (Senior Student Life Officer – 0730116792/747)
  • Student Life: Disciplinary (Dean of Students – 0730116781/787)
  • Student Life: Student Leaders (Dean of Students – 0730116781/787)
  • Office of the Registrar: Graduation Gown (Registration Officer – 0730116781/787)
  • Office of the Registrar: Degree Completion (Registration Officer – 0730116781/787)
  • Health Services: (Principal Medical Officer (0730116759)
  • Office of the Registrar: Exit Form (Registrar – 0730116783)
  • Office of Alumni Relations: Alumni Relations Officer (0730116617/585)
  • Department of Hospitality: Cafeteria Manager (0730116623)
  • ICT Division
  1. After clearance with the above departments, please ensure you clear with:
  • Finance Department (Student Accounts – 0730116509/221/538/224)
  • Office of the Registrar: Submission of Student ID
  1. Apply online using this link.
  2. Ensure that ALL details are filled in correctly
  3. International students must also provide a Swift Code or Routing Number, Bank Postal Address, Bank Telephone Number, Personal Physical Address, Bank Email Address
  4. Sign the Refund Application Form and hand it over to the Student Accounts section of Finance department.

Please note:

  1. Refund forms are collected up to the 24th of every month and refunds processed by the 2nd week of the following month. Refunds will take a maximum of 3 weeks from the date of submission;
  2. All refunds are paid via Electronic Funds Transfer;
  3. Only accounts that are fully cleared and refund forms that are duly filled shall be processed; Incomplete refund forms/requests shall not be accepted;
  4. Only graduating or exiting students shall be refunded. No continuing students shall be refunded;
  5. In case of a likely or foreseeable delay, applicant(s) shall be informed on status of their refund application.

To find out the status of your refund please call: 0730116509/221/538/224 or write to finance@usiu.ac.ke

Contact Finance

Incase of any issues regarding school fees, please reach out to finance via phone call or email. We typically respond in a timely manner.

United States International University – Africa
USIU Road, Off Thika Road (Exit 7),
P. O. Box 14634 – 00800,
Nairobi, Kenya, East Africa.